1. Order Processing:
All orders are processed within 1-2 business days (excluding weekends and holidays) after payment verification.
2. Shipping Methods:
We offer standard and expedited shipping options. Standard shipping typically takes approximately 2 weeks for delivery.
3. Shipping Costs:
Shipping costs are calculated based on the weight of the items and the selected shipping method. The total shipping cost will be displayed during the checkout process.
4. Order Tracking:
Once your order has been shipped, a shipping confirmation email with tracking information will be sent to you. You can track your order using the provided tracking number.
5. Delayed Shipments:
In the event of unexpected delays in shipping, we will notify you promptly and provide an estimated delivery date. We appreciate your understanding in such situations.
6. Customs and Import Duties:
Customers are responsible for any customs fees or import duties that may apply to their order. Please check with your local customs office for information on potential charges.
7. Address Accuracy:
It is the customer's responsibility to ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to incorrectly provided addresses.
8. Shipping Partners:
We partner with reputable courier services to ensure reliable and timely deliveries. However, we cannot guarantee delivery times and are not liable for delays caused by external factors.
If you have any questions or concerns regarding our shipping policy, please contact our customer support team for assistance. Thank you for choosing Transpeed for your shopping needs.